Refund Policy

Last updated: 14 September 2026

14-day money-back guarantee

If you are not happy with your results for any reason, email support@mybrightscore.com within 14 days of your purchase, from the email address you used for the test. We will refund the full amount to your original payment method. No questions asked.

How long it takes

We handle refund requests promptly, usually within 3 business days. Your bank may then take 5–10 business days to show the money back on your statement.

One-time payment

Your purchase is a single payment. There is no subscription, no trial that turns into a subscription, and nothing to cancel.